Managed Services
From short audits to complex multi-phase projects, we deliver tailored
project services that combine deep expertise with flexible execution.
What’s it about?
Our Project-Based Services model is designed for clients who need defined outcomes rather than just additional capacity. Whether it’s a short assessment led by a single expert or a full-scale project delivered by a multidisciplinary team, we build the right setup to achieve your goals.
MindCapture can take full ownership of your project, defining deliverables, timelines and milestones or work in a time & material team structure while you retain project management internally.
We operate in Quality & Compliance, CQV & Engineering and Go-To-Market, executing services such as regulatory audits and remediation plans, validation packages, process qualifications, market entry strategies and more. We offer flexible pricing models, from fixed price to time & material with milestones, ensuring transparency and alignment with your budget and risk level.
Our services in Quality & Compliance
Quality event management
Our Quality Event Management service provides life sciences companies with a structured, risk-based approach to handle GMP Quality Events across the product lifecycle.
It ensures compliance with FDA and EudraLex GMP guidelines by providing in-depth risk assessment and thorough root cause analysis, enabling timely closure and effective CAPA implementation. This approach thus guarantees audit-readiness.
Our framework promotes cross-functional ownership and continuous improvement, turning Quality Events into drivers of quality and operational excellence.
Complaint handling
Our Complaint Management service provides life sciences companies with a structured, risk-based approach to handle GMP Product Complaints.
It ensures compliance with FDA and EudraLex GMP guidelines by providing a comprehensive intake, in-depth risk assessment and thorough root cause analysis, enabling timely closure and effective CAPA implementation. This approach thus guarantees audit-readiness.
Our framework promotes cross-functional ownership and continuous improvement, turning Product Quality Complaints into drivers of quality and operational excellence.
Quality documentation management
A robust documentation system is the backbone of any compliant life sciences organisation, yet many QA and RA teams struggle to keep up with backlogs, fluctuating workloads and complex regulatory requirements.
Our Quality Documentation Managed Service provides a GxP-compliant, end-to-end solution for the drafting, issuance, and maintenance of all critical quality documents, including SOPs, WIs, MBRs, BPRs, QC records, and APQRs. Built on FDA, EudraLex GMP, ISO, and ICH guidelines, this service ensures that your documentation processes are standardised, audit-ready, and fully aligned with industry best practices.
Whether you need to optimize existing documentation flows or fully outsource the drafting and approval cycle, MindCapture offers the expertise, structure and scalability to keep your quality systems inspection-ready at all times. Our consultants bring deep technical and regulatory experience, supported by proven tools and templates that ensure data integrity, traceability and continuous improvement.
Supplier quality management & Supply chain mapping
Supplier quality and compliance are critical in every life sciences supply chain, yet internal teams often face growing workloads, fragmented processes and increasing audit pressure.
Our Supplier Management Managed Service offers a GxP-compliant, end-to-end solution covering supplier selection, qualification, monitoring and requalification. Built on FDA, EudraLex GMP, ISO and ICH guidelines, it provides a structured and risk-based approach to ensure regulatory compliance, product quality and business continuity across your supplier network.
Whether you need to strengthen your existing framework or fully outsource supplier management, MindCapture delivers the expertise, tools, and governance to secure your supply chain’s integrity. We combine regulatory know-how with operational scalability, offering flexible collaboration models tailored to your internal capacity and maturity level.
With MindCapture, you gain a reliable partner who ensures audit-readiness, consistent supplier performance and the agility to grow, without compromising compliance.
QA Qualification & Validation
Centralised QA review and approval of all qualification and validation documentation to ensure compliance with internal quality standards
Training & Personnel Qualification
Development, tracking, and documentation of training programs to ensure personnel competency
Our Services in CQV & Engineering
CSV – computer system validation
Equipment qualification
Sterilisation validation & temperature mapping
Method validation & method transfer
Our Go-To-Market Services
BusinessCapture
BusinessCapture is MindCapture’s go-to-market service designed for life sciences and cleantech innovators. We help you turn technology into traction, validating customer needs, shaping your value proposition, and guiding your team toward faster, evidence-based market entry.
From market analysis and KOL validation to pilot testing and MVP rollouts, BusinessCapture transforms innovation into adoption.
Operational Excellence in sales & marketing
Medical device support
Our formula for success
Flexible team sizing
We adapt the project team size and expertise to the evolving needs of your project, scaling up or down seamlessly without disruption.
Technical expertise
Our teams bring hands-on expertise from Quality & Compliance, CQV & Engineering and Go-To-Market projects, ensuring the right mix of expertise for the project.
Ownership & support
We can fully manage projects with clear deliverables and timelines or integrate as a flexible team under your lead, giving you full control.
Methodologies & tools
We leverage proprietary tools to assemble the right team and use in-house methodologies to execute the project successfully.
Our approach to Managed Services
Need an expert on your team?
Let’s find the right match!
At MindCapture, we combine deep sector knowledge with a people-first mindset. From startups to global players, partners trust us for our commitment, flexibility and sharp eye for talent.
Behind every successful match is a team that truly understands the science and the people behind it.
