Field Service Engineer
What is offered?
At MindCapture, you are not just taking on a new job. You are joining a community that values who you are and what you bring to the table.
You can count on:
- A competitive salary with a complete benefits package including 32 vacation days, meal and eco vouchers, DKV health insurance, group insurance, net expense allowance and a company car with fuel or charging card or mobility budget.
- Real ownership in your role where your voice matters and your input is heard.
- Personal growth support with coaching, tailored training and clear career paths.
- Purpose-driven projects with leading clients, shaping a healthier and cleaner world.
- A warm and open company culture built on teamwork, trust and connection.
Job description
As Field Service Engineer, you will provide high-quality post-sales support at customer sites. You will install, maintain and repair advanced laboratory systems in hospitals, laboratories and healthcare institutions. Your work ensures optimal equipment performance and directly impacts healthcare quality and outcomes.
Equipment installation and configuration
Install and configure advanced laboratory equipment at customer locations.
Technical troubleshooting
Resolve technical issues on-site and remotely to guarantee minimal downtime.
Preventive maintenance
Deliver proactive advice and execute maintenance to secure long-term system reliability.
Customer service
Provide professional support and build long-lasting client relationships.
Team collaboration
Work closely with technical and support colleagues to ensure seamless service delivery.
Regional travel
Travel across Wavre, Namur and occasionally Brussels, with international trips for training or meetings.
Required competences & skills
- Bachelor’s or Master’s degree in Electromechanics, Electromechanical Engineering or Biomedical Engineering.
- 0–3 years of experience, ideally with exposure to healthcare or laboratory environments.
- Hands-on problem-solving attitude with a customer-oriented mindset.
- Fluent in French, with a good command of English for technical training and documentation.
- Knowledge of IT/network infrastructure is an advantage.
- Willingness to work flexible hours and participate in an on-call rotation.
- Strong motivation to learn and grow within a supportive and innovative team.
About this application
This opportunity is offered directly through MindCapture. As a consultant, you will become part of our dedicated network of experts in Life sciences and Cleantech. You will work on projects that truly matter, bringing your expertise to clients who are shaping a healthier and more sustainable future.
Job Contact
Silke – Talent & Business Manager
Silke combines a deep understanding of our clients’ needs with a sharp eye for talent. She’s here to answer your questions, provide context about the role and support you in taking the next step in your career.
How our application process works
- Apply online – Submit your application in just a few clicks.
- Personal interview – If we see a potential match, our team reaches out to get to know you better, explore your skills and ambitions and hear what you value in your next challenge.
- Client introduction – We match you with potential projects and introduce you to clients where your expertise fits best.
- Client interview & feedback – You meet with the client to explore project details and expectations, while we support you throughout the discussions and provide follow-up afterwards.
- Final interview & welcome – In a final chat with our team, we close the process and warmly welcome you to MindCapture, guiding you towards a smooth start with us or at the client site.
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Didn’t find the right match yet?
We know timing is everything. If you don’t see a role that fits you right now, we still want to hear from you. Our consultants are always looking for talent, sometimes before the job even goes live.
Drop us your CV and we’ll keep you in mind for future opportunities.
